Coaching Session Terms and Conditions

Purpose of the Session

The session provides short, high-level guidance on OKRs. It is designed to help you clarify specific issues, understand blockers, and identify practical next steps.

It is not a consulting engagement, an OKR audit, or a substitute for ongoing coaching.


Eligibility

To qualify for this session:

  • You must be an admin or designated representative of a Tability customer.

  • You must not already be working with an OKR coach through Tability or a partner referral.

  • You must complete the intake form accurately, including disclosure of any existing coaching relationships.

Tability or the consultant may decline participation if eligibility conditions are not met.


Scope of the Session

In Scope

  • Discussion of specific OKR questions or blockers

  • High-level structural guidance

  • Review of 1–2 provided OKRs

  • General recommendations for next steps

Out of Scope

  • Rewriting OKRs end-to-end

  • Designing or restructuring your OKR program

  • Workshops, retrospectives, diagnostics

  • Deliverables or extended follow-up after the session

Consultants may send short follow-up notes at their discretion, but this is optional.


Duration and Format

  • The session is 30 minutes.

  • Sessions are held via the consultant’s meeting platform.

  • Consultants may end the session on time even if all topics are not resolved.


Customer Responsibilities

By booking, you agree to:

  • Arrive prepared with specific questions or OKRs

  • Attend the session on time

  • Provide accurate information in the intake form

  • Manage rescheduling through the booking link

No-shows may forfeit eligibility.


Consultant Relationship

Consultants are independent partners, not Tability employees.

Any follow-on work is handled directly between you and the consultant.


No Guarantees

This session provides guidance only. Consultants do not guarantee outcomes, OKR success, or organisational results.


Privacy

Information you provide is used only for matching you with a consultant and delivering the session.

It will not be shared beyond Tability and the assigned consultant.


Program Changes

Tability may update or discontinue this program at any time.

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