> For the complete documentation index, see [llms.txt](https://guides.tability.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.tability.io/docs/support.md).

# Support

For help & support request, please contact us via email or in-app chat.

Email: [**support@tability.io**](mailto:support@tability.io)

* We try to respond to all support requests within 1 business day.
* We are located in the US (CST) and Australia (NSW)
* Our official support hours are from 9AM - 5PM, Monday - Friday in the GMT+10 timezone.

### Premium support

Customers on Tability Premium get access to 24/7 support. We will respond to all enquiries within 6h.